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Fulfillment & Shipping Policy

Shipping Policy

At Pampry, we are committed to delivering your order as efficiently and transparently as possible. Please review the details below to understand our shipping timelines, processes, and responsibilities.

Order Processing Time

All orders are processed and dispatched within 1-3 business days.
Please note that processing time is separate from shipping time and does not include weekends or holidays.

For made-to-order or customized pieces, processing times may be longer, as each item is carefully handcrafted by skilled artisans. These extended timelines will be reflected in your estimated delivery date.

Shipping Timeframes

United States & Canada

  • Standard Shipping: 7–12 business days (excluding processing time)

  • Express Shipping: 6–8 business days (excluding processing time)

International Shipping

  • Standard Shipping: 7–14 business days (excluding processing time)

  • Express Shipping: 6–10 business days (excluding processing time)

Shipping times begin once your order has been dispatched and do not include potential customs clearance delays or carrier-related disruptions.

In rare cases, delivery may take 16–20 business days due to unforeseen circumstances. While such delays are uncommon, they may occur during periods of high order volume or external disruptions. If your order is significantly delayed, we will notify you via email or phone.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking details.

To track your order:

Multiple Items in One Order

If your order includes multiple items:

  • Items may ship together or separately depending on availability

  • If shipped together, the order will follow the latest estimated delivery date

  • If shipped separately, you will receive individual tracking numbers for each package

International Shipping

We ship to most countries worldwide.

  • International delivery typically takes 1–3+ weeks, depending on customs and local carrier processing

  • To confirm eligibility, please enter your shipping address at checkout

Customer Responsibility & Liability

Please ensure all shipping information is accurate at checkout. Pampry is not responsible for:

  • Incorrect or incomplete shipping addresses

  • Rejected or undeliverable packages due to customer error

If a package is marked as delivered but not received, it is the customer’s responsibility to file a claim with the local shipping carrier.

Agreement to Shipping Terms

By placing an order with Pampry, you acknowledge and agree to the terms outlined in this Shipping Policy.
By completing your purchase, you agree not to initiate chargebacks, claims, or disputes related to shipping timelines, as all delivery estimates are clearly disclosed prior to checkout.